Policies, not slogans
Our word is the warranty.
Anyone can print a promise on a truck. Here's exactly what ours means, what it covers, and how to hold us to it.
No Hassle, No Questions Warranty
One-year labor warranty on installations and repairs, stacked on top of manufacturer parts coverage. If our work fails, we come back and fix it. Period.
- 1-year labor on new system installations
- 1-year labor on repairs
- Manufacturer parts warranties registered for you
- Warranty terms printed on every invoice
100% Satisfaction Guarantee
Not happy? We will make it right. Ericka follows up after jobs, and if anything isn't to standard, the truck comes back — no charge, no argument.
- Post-job quality-control follow-up
- Free return visits on workmanship issues
- A real person answers your callback
- The owner's name is on the company — and he acts like it
No Upsells, Just Quality Work
The promise the company was founded on. Honest quotes, customer education, and zero commission pressure — you'll never be sold equipment you don't need.
- Techs paid for quality, not commission
- Flat-rate price approved before work starts
- Failed parts shown to you, on camera
- Repair-vs-replace math presented honestly
The fine print, in plain English
Guarantee FAQs
What does the No Hassle, No Questions Warranty cover?
One year of labor on installations and one year on repairs, alongside the manufacturer's parts warranty (up to 10 years on registered new systems). If something we did fails within the window, we return and fix it at no charge — no interrogation, no fine-print escape hatches.
What happens if I'm not satisfied with a job?
Tell us, and we make it right — that's been policy since 2011. In practice that means a return visit at no charge, a redo of any workmanship that doesn't meet our standard, or an honest conversation about what a fair resolution looks like.
How is the no-upsell promise enforced?
Structurally: our technicians are not paid commission on equipment sales. Nobody in your home earns more by finding more 'problems.' Diagnoses come with photos of the actual part, and repair-versus-replace decisions come with both prices side by side.
Are you actually licensed and insured?
Yes — Texas Department of Licensing and Regulation license TACLB #40686E, plus full liability coverage. We're also BBB A+ accredited (since 2013) and a Lennox Premier Dealer, which requires meeting factory standards for installation quality.
Do warranties require maintenance?
Manufacturer parts warranties generally require proof of annual professional maintenance. Our Maintenance Plan covers exactly that — two documented visits per year with the written reports that keep claims valid.
Ready when you are
Hire a company that signs its work.
Same-day service across the Dallas metroplex and free estimates on replacements. Family-owned since 2011 — and the price is approved by you before we start.
Licensed & insured · TDLR TACLB #40686E · Family-owned since 2011