Straight answers, on the record.

Yes — 365 days a year. During office hours (Mon–Fri 8–5) call (214) 570-4966. After 5 PM, call or text our emergency line at (972) 467-3185 and the on-call technician responds directly.

Same-day for most of the metroplex when you call in the morning, and we hold daily emergency slots through summer. We're based in Lake Highlands, so northeast Dallas, Richardson, Garland, and Plano often see us within the hour for emergencies.

Yes — Ericka dispatches with real arrival windows, and your tech texts you when they're on the way. No all-day window, no wondering.

The Dallas metroplex: Dallas, Plano, Richardson, Garland, Frisco, McKinney, Allen, Carrollton, Irving, Mesquite, Rowlett, Lewisville and the communities between. See our Service Areas page for local details.

Flat-rate: after diagnosis, you see the exact repair price and approve it before any work begins. The diagnostic fee is applied toward any repair you approve. No hourly meters, no surprise line items.

Replacement and new-installation estimates are always free, in-home, and in writing with good-better-best options. Diagnostic visits for repairs carry a trip/diagnostic fee that rolls into the repair.

Yes — through Hearth, including 0% APR promotional options on approved credit, with no prepayment penalties. We also accept all major credit cards, checks, and cash. Commercial accounts can apply for Net-30 terms.

Usually — right now: $500 off any new AC system and $10 off your next service call. Check the Specials page, or just ask; we'll apply every discount you qualify for automatically.

All of them — Lennox, Trane, Carrier, Daikin, Goodman, Rheem, Ruud, American Standard, and more. We're a Lennox Premier Dealer for installations, but we repair every major brand with OEM or equivalent parts.

No — 'no upsells' is the founding principle of this company, and our techs aren't paid commission. If a repair is the smart call, we repair. When replacement genuinely wins, we show you the math for both and let you decide.

One-year labor warranty on installations and repairs, plus manufacturer parts warranties (which we register for you). Details on our Guarantee page.

Yes — the Maintenance Plan starts at $99 per unit per year and includes two seasonal service visits plus a 10% discount on any repairs, and priority scheduling.

Yes — Texas Department of Licensing and Regulation license TACLB #40686E, fully insured, and BBB A+ accredited since 2013.

One of a small, named crew — Toby, Jon, Jef, or Javon — background-checked career technicians, not a rotating cast of subcontractors. Meet them on our About page.

Yes — light commercial HVAC (rooftop units, split systems) for shops, restaurants, and offices, including preventive maintenance agreements. Jon, our commercial specialist, has kept national retail storefronts running for years.

Because when your AC dies in a Texas July, you don't want a committee — you want a small, fast, skilled team that shows up, strikes the problem, and leaves your home comfortable. That's the whole idea.